PRIVACY POLICY

P-nut Dryfruits (“we”, “our”, “us”), operated under Shri Mahakaal Marketing, respects your privacy and is committed to protecting the personal information of users (“you”, “your”) who visit and shop from our website https://pnuts.in. This Privacy Policy explains how we collect, use, store, and share your information when you use our website or services. By accessing or using our website, you agree to the terms of this Privacy Policy.

When you visit our website, place an order, register, or contact us, we may collect personal information such as your name, phone number, email address, shipping address, billing address, and order details including products purchased, quantity, and transaction value. We may also automatically collect certain information when you browse our website, including your IP address, browser type, device details, pages visited, time spent on pages, referral sources, and other browsing behavior. This information may be collected using cookies and similar tracking technologies to enhance your shopping experience, improve website performance, and analyze traffic patterns. You may disable cookies in your browser settings, however certain features of the website may not function properly.

All payments made on pnuts.in are processed securely through trusted third-party payment gateways. We do not store or retain your card details, UPI details, net banking credentials, or any sensitive payment information on our servers. We use your information primarily to process and fulfill your orders, confirm purchases, arrange shipping, provide delivery updates, and respond to your customer support requests. We may also use your information to improve our services, website experience, and product offerings. If you have opted in to receive promotional communication, we may send you updates regarding new products, offers, and discounts, and you can opt out anytime by contacting us.

We do not sell, rent, or trade your personal information to third parties. However, we may share limited customer information with trusted partners who assist us in operating our business, such as logistics and courier partners for delivery, payment gateway providers for processing transactions, website hosting service providers, analytics tools, and customer support communication tools. These third parties are only provided the information required to perform their services and are expected to maintain confidentiality and follow reasonable security standards.

We take appropriate and reasonable measures to protect your personal data from unauthorized access, misuse, loss, alteration, or disclosure. This includes secure payment processing, controlled access to customer information, and safe handling of order data. However, while we strive to protect your information, no online transmission or electronic storage method is completely secure, and therefore we cannot guarantee absolute security.

If you raise a return, replacement, or quality concern, we may request photos or videos of the product for verification purposes. Such information will only be used to resolve the complaint, process your request, and improve our quality control systems. Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

Our website may contain links to third-party websites, platforms, or services such as payment gateways, WhatsApp, and social media platforms. We are not responsible for the privacy practices of those third-party services, and we encourage you to review their privacy policies separately.

You may request access to your personal data, correction of incorrect information, or deletion of your personal information, subject to legal, compliance, and order-related requirements. To request any changes or for any privacy-related concerns, you may contact us using the details below. We may update this Privacy Policy from time to time, and any changes will be posted on this page with a revised effective date.

For questions or concerns regarding this Privacy Policy, you can contact P-nut Dryfruits (Shri Mahakaal Marketing) at pnutsdryfruits@gmail.com or call +91 9522444111. You can also visit our website at https://pnuts.in.