Our Policies
By accessing our website, placing an order, or purchasing from our brand, you agree to follow and be bound by these Terms & Conditions. All products displayed on our platform are subject to availability, and we reserve the right to modify, discontinue, or update any product, pricing, packaging, offers, or information without prior notice. While we make every effort to ensure that product descriptions, images, weights, and pricing are accurate, there may be minor variations due to photography lighting, packaging updates, or natural differences in dry fruits. Prices listed are inclusive of applicable taxes unless mentioned otherwise, and any additional shipping or delivery charges will be shown during checkout.
Once an order is placed, it cannot be cancelled or modified after processing has started. Orders will be confirmed only after successful payment (for prepaid orders) or confirmation (for COD orders, if applicable). Delivery timelines are approximate and may vary depending on your location, courier service, weather conditions, or unforeseen circumstances. We are not responsible for delays caused by third-party logistics partners. Customers are responsible for providing correct address details and contact information; any re-delivery or return-to-origin charges due to incorrect details will be borne by the customer.
Since our products are consumable and perishable in nature, we do not accept returns or exchanges once the package has been opened or used. In case you receive a damaged, leaked, expired, or incorrect product, you must inform us within 24 hours of delivery along with an unboxing video and clear images of the package, label, and product. After verification, we may offer a replacement or refund at our discretion. Refunds, if approved, will be processed within a reasonable time through the original payment method or as store credit. Our products may contain nuts and may be processed in facilities that handle other allergens; customers with allergies should review ingredients carefully before consuming.
All content on our website or social media pages including product names, images, logos, graphics, and text is the property of the brand and must not be copied, reused, or distributed without permission. We reserve the right to refuse service, cancel orders, or restrict access if we suspect fraudulent activity, misuse, or violation of our policies. By using our services, you also agree that any disputes shall be governed by the laws applicable in India and will be subject to the jurisdiction of the local courts of our registered business location.